Adelaide SA 5000
Serving Across Australia

Designed for the Support at Home Program

Webnity Care understands the unique requirements of Support at Home providers — from service level management to case manager coordination.

Service Level Tracking

Track SAH service levels 1 through 8 for each client with dedicated metadata and provider information.

Case Management

Store case manager details — name, email, phone — for seamless coordination and communication.

My Aged Care Integration

Track My Aged Care numbers and provider details, ensuring your records align with government requirements.

Everything SAH Providers Need

SAH Client Management

Manage clients across all 8 Support at Home levels. Track My Aged Care numbers, SAH providers, service provider names, and case management contacts.

Smart Rostering

Schedule home support visits with recurring shifts, worker-client matching, and travel time planning. Staff get real-time roster updates on the mobile app.

Mobile Staff App

Workers clock in/out at client homes, complete support notes, log travel, and report incidents — all from their iOS or Android device.

Compliance & Documentation

SAH-specific compliance checklists, service agreements, worker certifications, and automated expiry alerts keep you audit-ready.

Billing & Reporting

Generate invoices from completed shifts, track service utilisation, and produce reports for SAH program reconciliation.

Coordination Tools

Case manager contact management, team chat, push notifications, and shift reminders ensure smooth coordination between all stakeholders.

Ready to Streamline Your SAH Operations?

Book a free demo and see how Webnity Care handles Support at Home management.

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Support at Home Software FAQ

Support at Home software helps providers manage the Australian Government's Support at Home program. It covers service level tracking (levels 1-8), case management, rostering, compliance documentation, and billing for home-based support services.
Yes. Webnity Care supports all 8 Support at Home service levels, with dedicated tracking for providers, case managers, and My Aged Care identifiers for each client.
Yes. Webnity Care tracks case manager details including name, email, and phone number for each client, enabling seamless coordination and communication between your support team and case managers.
While both use My Aged Care identifiers, Support at Home (SAH) has 8 service levels and additional metadata fields including SAH provider, service provider name, and case management details. Webnity Care handles both with dedicated workflows for each.

Get Started with Support at Home Management

Join Australian providers using Webnity Care to simplify SAH operations.